Website maintenance

Website maintenance

Price
from $600/mo
Timeline
start in 3–5 days
Experience
100+ projects · 10+ years · 9+ countries

We keep your website running: monitoring, updates, backups and security with fixed response times

Tools
  • WordPress
  • Webflow
  • Shopify

Our usual stack. We bring in other tools when the task or the project calls for it.

Most website outages are predictable: an SSL certificate expired, the server ran out of disk, a vulnerable plugin wasn’t updated in time. Maintenance is the routine work that keeps those things from happening, and a fast response when something breaks anyway.

We set up monitoring that flags a problem before your customers notice, update the system on a schedule and check that the website really restores from a backup.

What we do

  • 24/7 uptime, SSL and domain monitoring
  • Scheduled CMS, plugin and dependency updates, tested on a staging copy first
  • Daily backups with regular restore tests
  • Protection from hacks, bots and form spam
  • Bug fixes within the agreed response times (SLA)
  • A monthly website health report
Challenges

Why websites really go down

  • We nearly lost our domain over a missed renewal

    We track domain and certificate expiry dates and warn you well ahead. Auto-renewal gets switched on wherever the registrar supports it.

  • We have backups, but nobody has ever restored one

    Backups are stored off the main server, and we regularly restore them to a staging environment to confirm the whole site comes back up.

  • Spam floods the forms and real leads get buried

    We add invisible CAPTCHA and server-side filters, check that notification emails are delivered and copy every lead into your CRM or Slack.

  • The site went down overnight and we found out at 9 a.m.

    Monitoring checks the site every few minutes and alerts the on-call engineer right away. Critical incidents are picked up within an hour.

  • Hosting is slow, and the provider swears everything's fine

    We collect server metrics — load, memory, slow database queries. With numbers in hand we decide what to change: the code, the plan or the host.

By the numbers

Most outages are preventable

  • 39%of hacked CMS sites were running an outdated version at the point of infectionSucuri, 2024
  • 96%of ransomware attacks target backup repositories — backups must be isolated and testedVeeam, 2024
Principles

Peace of mind for your website

  1. People, not just alerts

    An outage alert goes to an engineer who knows your website, not to a shared support queue.
  2. Plain-language updates

    We tell you what happened and what we did, without jargon — and what to change so it doesn’t happen again.
  3. Any platform

    We maintain websites on WordPress, Shopify, Webflow and custom code, including ones we didn’t build.
Is it for you

When maintenance is all you need

A good fit if

  • Your site works and the priority is keeping it that way
  • There are few changes to make, but nobody is watching stability and security
  • The site was built by another team or runs on an old CMS version

Not a fit if

Process

How we work

  1. 01

    Inventory

    1–2 days

    We record CMS and plugin versions, hosting, domain and SSL renewal dates and everyone who has access.

    You get A site passport: versions, renewal dates and an access list
  2. 02

    Restore point

    1 day

    We take a full file and database backup, schedule automatic copies and confirm a restore actually works.

    You get A tested backup and an automatic backup schedule
  3. 03

    Security patching

    1–2 days

    We update core and plugins on a site copy and remove abandoned modules and stale user accounts.

    You get An updated site with no known vulnerabilities or stale access
  4. 04

    Maintenance

    every month

    We apply updates, watch backups and renewals and run uptime monitoring on request. Critical incidents get a response within 1 hour.

    You get A monthly log of updates and incidents
  5. 05

    Summary

    every month

    A short note on what we updated, any incidents and what's worth planning.

    You get A monthly site health summary
Our work

Recent projects

All projects
Getting started

What we need to start maintenance

What we need from you
  • Access to your hosting or server and the domain control panel
  • Admin access to the CMS and, if there is one, the repository
  • A contact for urgent alerts
  • Services the site can't work without: payments, forms, CRM
Before we start

A website health check

After a 30-minute call we review versions, backups, certificates and errors, then send a list of risks, response terms and a maintenance estimate.

Website maintenance

Afraid your site
will just go down?

Tell us what your site runs on. We’ll set up monitoring, scheduled updates and backups, and fix issues within the agreed SLA.

I'm interested in...
Project Budget

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FAQ

Questions & answers

Contact us

It’s an agreement on timing: how fast we respond to an outage and fix it depending on severity. You know what to expect in advance.

From $600/mo. The cost depends on the stack and hosting, the number of environments and integrations and the SLA level: we respond to critical incidents within an hour. Uptime monitoring is set up on request. We name the plan after a short audit of the site.

We update a staging copy and check the key flows first, and only then the live site. If something goes wrong, we roll back from a backup.

Yes, on any hosting with server or panel access. If your current hosting gets in the way of stability, we’ll suggest a move.

We clean it up, close the hole the attackers came through, rotate credentials and add protection against a repeat.

We are a world-class team of industry-leading professionals, who constantly push new technology