AI Telegram bots
- Price
- from $2,500
- Timeline
- 2–4 weeks
- Experience
- 100+ projects · 10+ years · 9+ countries
Bots for customers and staff: they answer, book, take leads and work with your data
- Telegram
- n8n
Our usual stack. We bring in other tools when the task or the project calls for it.
Telegram is where customers and staff already spend their day. An AI bot answers questions in natural language, takes leads, books meetings, sends order statuses and notifies the team.
We build bots on n8n or custom code and connect them to your CRM, calendar, spreadsheets and knowledge base, so the bot knows your prices, services and rules.
What the bots do
- Answer customer questions from your knowledge base
- Take leads and pass them to the CRM with qualification
- Book meetings and send reminders
- Send order statuses and notifications
- Help staff: document search, reports, tasks
What a Telegram bot takes off your plate
Customers message us on Telegram and wait an hour for a rep
The bot replies right away, understands free-form questions and keeps track of the conversation. When a person is needed, it pulls a rep into the same chat.
Leads from Telegram never make it into the CRM
The bot collects name, contact and the request in conversation, asks follow-up questions and creates a deal tagged with its source.
Customers keep asking where their order is
We connect the bot to your CRM or order system: it finds the order by number or phone, sends the status and messages the customer when it changes.
Bookings fall through and customers don't show up
The bot offers open slots from your calendar, books the time and sends a reminder the day before. Rescheduling and canceling happen in chat, no phone call needed.
Staff keep asking the manager the same questions
We build an internal team bot that searches your policies, creates tasks and sends morning summaries. Only employees on the list get access.
Who an AI Telegram bot is for
A good fit if
- Customers already message you on Telegram or would move there from your site
- You get lots of repeat questions about prices, stock, timing and bookings
- You have a CRM or calendar the bot should send data to
- You need a notification channel for customers or staff without a separate app
Not a fit if
- Your audience doesn't use Telegram — a website AI assistant fits better
- You need bulk broadcasts with no conversation — we'll help pick and connect a broadcast tool
- Three buttons and a menu would do — we'll set it up in a no-AI bot builder for less
A bot that knows your business
Your tone of voice
We tune how the bot talks: in your company’s style, short and free of corporate jargon.Wired into your systems
The bot doesn’t just answer — it creates deals, checks statuses and books meetings right in your tools.See what people ask
We keep the conversations and surface common questions, so you can improve both the bot and the service itself.
How we work
- 01
Conversation scenarios
2–3 daysWe collect the common questions and actions: bookings, leads, order status. We decide where the bot answers and where it calls a person.
You get A scenario map with handoff points to your staff - 02
Answer base
2–4 daysWe prepare what the bot answers from: price sheets, policies, service descriptions, schedules.
You get A structured knowledge base you can update yourself - 03
Building the bot
4–7 daysWe build the bot, connect AI, your CRM and calendar, and set up menus and buttons.
You get A test bot in Telegram you can open and try - 04
Staff testing
2–4 daysYour team asks the bot real customer questions. We fix answers, tone and flows based on their notes.
You get A fix list and a bot your team has signed off on - 05
Go live
1–2 daysWe move the bot to the production account and connect manager notifications and conversation logs.
You get A live bot, conversation logs and a 3-month bug warranty
What we need to build the bot
- The topics customers or staff write about most often
- Prices, service descriptions, shipping and return terms — what the bot must know
- Access to the CRM and calendar where the bot will log leads and bookings
- A company Telegram account to register the bot under
- A few good rep conversations to model the replies on
Mapping bot scenarios on a call
In half an hour we work out who will message the bot, why, and which systems it needs to reach. The call is free. Afterwards you get a list of scenarios, a timeline and an estimate.
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Customers already
live in Telegram?
Tell us what the bot should do. We’ll build it on n8n or custom code and connect it to your CRM, calendar and knowledge base.
It understands questions phrased in natural language and answers to the point. Buttons stay where they’re handier — picking a booking time, for example.
From $2,500. The total depends on the number of scenarios (answers, booking, lead intake), integrations with your CRM and calendar, the size of the knowledge base the bot answers from and whether staff need their own mode. We send an exact estimate after a call where we go through the bot’s scenarios.
It says so honestly and hands the conversation to a person with the full chat history.
Yes: search across policies and documents, on-demand reports, task creation and CRM notifications.
On your server or in the cloud. n8n workflows can be changed without a developer.
Related solutions
- AI automationAI in your workflows: lead triage, summaries, reply drafts and reports
- AI agents on n8nAgents that carry out tasks in your tools: they search, fill in, send and report back
- AI assistants for website & supportA website and support assistant that answers from your documents and hands complex cases to a person