amoCRM
- Price
- from $1,500
- Timeline
- 2–4 weeks
- Experience
- 100+ projects · 10+ years · 9+ countries
amoCRM rollout: pipelines, messengers, telephony, automations and integrations
- amoCRM
- Telegram
Our usual stack. We bring in other tools when the task or the project calls for it.
amoCRM shines when sales happen over messengers and calls: every chat and conversation is collected in the deal card.
We set up pipelines around your process, connect communication channels and automate your team’s routine work.
What we do
- Pipelines, stages, fields and permissions
- WhatsApp, Telegram, email and telephony connections
- Salesbot and automated tasks
- Website, ads and accounting integrations
- Sales reports and analytics
- Team training
Where amoCRM sales stall
Client chats stayed in a rep's personal WhatsApp
We connect business numbers and Telegram bots to amoCRM so every chat lands in the deal card. When a rep leaves, the conversation history stays with the company.
One client, three deals: from a chat, a call and a form
We set merge rules by phone and email and define how inbound messages are routed, so a new chat from a known client attaches to their open deal.
Reps type the same messages over and over
We write Salesbot flows for routine steps — greeting, sending a catalog, nudging an abandoned request — and hand the client to a rep once they're ready to talk.
Calls bypass the CRM and recordings are impossible to find
We integrate VoIP telephony: an inbound call opens the contact card, a missed call creates a task, and the recording is saved in the deal history.
Rep performance reports are stitched together in Excel
We set up stages and required fields so amoCRM's built-in analytics show conversion and response time per rep with no exports.
Customers would rather message you
- 73%of consumers prefer messaging when they contact a businessKantar for Meta, 2025
- 72%of consumers are more likely to buy from a brand that offers messagingKantar for Meta, 2025
- ~50%of customers leave without ordering if a reply takes longer than 10 minutesTelfin & OkoCRM, 2025
amoCRM built around your channels
Channels first
We find out where customers actually message and call, and build the pipeline from those channels, not from a template.Few paid widgets
We add widgets only when built-in tools and Salesbot can’t do the job — fewer subscriptions and a simpler system.Routine goes to robots
Reminders, tasks and standard replies run automatically, so reps spend time on conversations, not on deal cards.
Who amoCRM is for
A good fit if
- Clients message you more often than they call or fill in forms
- Your sales team is small and a deal takes several touches
- First-response speed matters and you want to see who's sitting on leads
- You want to launch quickly without heavy processes on day one
Not a fit if
- Sales must connect with projects, tasks and documents across departments — look at Bitrix24
- You sell in the US through SMS and booked calls — GoHighLevel suits that better
- You want to run inventory or production in the CRM — amoCRM isn't built for it, a custom internal tool is
How we work
- 01
Sales audit
2–3 daysWe listen to calls and read rep conversations to see where leads come from and where they slip away.
You get A sales map showing where leads get lost - 02
Pipelines and fields
2–4 daysWe set up stages that match the real deal, required fields and loss reasons.
You get Pipelines with stages, required fields and loss reasons - 03
Messengers and telephony
3–5 daysWe connect WhatsApp, Telegram and VoIP telephony with call recordings saved to the deal card.
You get Calls and chats with each customer inside the deal card - 04
Salesbot and Digital Pipeline
3–5 daysWe set up tasks for reps, auto-replies and stage changes triggered by events.
You get Salesbot and Digital Pipeline scenarios with documentation - 05
Launch and training
2–3 daysWe train reps and managers, watch the first days of work and adjust the setup.
You get Guides, sales reports and a 3-month warranty on setup bugs
What we'll need for amoCRM
- An amoCRM account with admin rights — or a decision on which plan to start with
- The WhatsApp numbers, Telegram accounts and inboxes to connect
- Your telephony provider and access to its dashboard
- Sales scripts and the messages reps send most often, if you have them
- A list of widgets you already pay for
A free sales walkthrough
In 30 minutes we look at where your clients come from and where reps lose time. Afterwards we send a pipeline outline, a timeline and an estimate.
Related articles
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Sales running
on chats and calls?
We’ll gather WhatsApp, Telegram, email and calls into the deal card and hand routine work to Salesbot — with as few paid widgets as possible.
If sales run through chats and calls and the deal cycle isn’t too long, most likely yes. If you need tasks, projects and internal processes, we’ll look at Bitrix24.
From $1,500. The total depends on the number of pipelines and channels (messengers, telephony, website forms), how complex the Salesbot scenarios are and how much data we migrate. amoCRM licenses and paid widgets are billed separately. We quote after a sales process walkthrough on a call.
Yes: WhatsApp, Telegram and other channels, so every conversation lives in the deal card.
Yes: contacts, companies, deals and history — tested on a sample first.
Sometimes they save time, sometimes a direct API integration is simpler. We advise case by case.